Support Coordination

Support Coordination

Unlock a world of opportunity.

We know the ins and outs of the NDIS and we’ll make sure you’re getting the most out of it. Everyday, our team works one-on-one with individuals and families throughout South East Queensland, helping them navigate their plan and the NDIS marketplace.

Support coordination is here to make your life easier. This service caters for carers and family members of people with disability, who are highly involved in their loved ones NDIS plan.


Support Connection


Coordination of Support


Recovery Coaching

Our Support Coordination Team is the best in the disability space and can support you by:

Researching service providers
Mental health recovery coaching
Supporting you to enter the workforce
NDIS plan review and report writing
Support worker matching
Sourcing suitable accommodation
Sourcing independent accommodation
Engaging allied health therapies
Working with people within aged care

Experience the Difference

We do all the heavy lifting

We locate the best service providers in your area to support you toward your goals.

Your goals are our goals

You're unique and we want to know all about it. We'll learn what interests you and what your needs and dreams are.

You call the shots

You have full choice and control about who delivers your supports and how they are delivered.

Maximise your funding

Whichever supports you decide to receive, we'll ensure you stay on budget and get the most out of your funding.

Navigating the NDIS maze is hard without support coordination in your plan

We can help!

Meet Our Team

The diverse Support Coordination team at Focal are qualified and educated – armed with the knowledge to provide trusted advice and referral through understanding your unique needs and circumstances.

Kelly Butler


Support Coordination Manager

Kelly is proud to be the Support Coordination Manager at Focal Community Services. Kelly is passionate about helping people reach their highest potential and accomplish the most out of their NDIS plan. With a
Certificate III in Individual Care – Disability, Kelly was a Support Worker before transitioning over to the support coordination sector.

When Kelly isn't working, she is busy with her other obsession of sloths…they are now invading her office!

Andrew Jackson


Specialist Support Coordinator

Andrew is an expat from the UK who arrived here in 2019. His background and training in mental health helps him bring a unique insight and ability to an experienced and diverse crew.

His past work in support services range from supported living, community outreach and inpatient treatment in forensic psychiatric hospitals for the National Health Service in England.

Madeline Beutel


Support Coordinator

Madeline thrives on watching those around her grow and achieve their goals. Previously, Maddie worked in employment services where she loved helping people find work and create stability in their lives. She brings her passion for supporting people with disability to her role every day.

In her free time, she enjoys spending time at home with her dog Shambi, practicing singing and learning new songs. Maddie is an adventurer, she loves trying new things and exploring new places.

Sean Trim


Support Coordinator

Sean has worked in the disability sector since 1998 in the Ipswich area. Sean has a passion for supporting people to achieve their goals and follow their passions in life. He has specialized in behavior support and worked in the forensic Disability sector for some years.

Sean spends his down time fishing out in his boat or beach camping on Stradbroke Island or time at home with his family and animals.

Rebecca Morris


Support Coordinator

Rebecca has a background in child care and the employment services sector. Passionate about working alongside people to help them achieve their goals and aspirations, Rebecca equally loves spending time with her family and going to the beach.

Get in Touch

Our experienced and friendly support coordination team are ready to be part of your NDIS journey.

Submit an Enquiry

Reach out to us by completing this form and we will get in touch.

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