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Contact Us

Client Connect

Focal has a dedicated Client Connect Team who are the point of contact for existing clients, families and carers. Client Connect can assist you with all queries about your supports.

Whether it’s NDIS plan reviews or renewals, changes in health plans, contact details, or support needs – we ask that you share this through Client Connect.

During business hours Monday to Friday: 8:30 am – 4:30 pm

Phone: 07 3812 2866

SMS: 0451 395 119

Email: clientconnect@focal.org.au

 


 

General Enquiries

Our offices and community hubs are open Monday to Friday between 9am and 4:30pm.

All sites are closed on public holidays.

Phone: (07) 3812 2014

Email: intake@focal.org.au

  Postal Address: 6 Canning St, North Ipswich, Qld 4305

Send an Enquiry

Our Locations

Wyvern House – Head Office

75 Limestone St, Ipswich QLD 4305

Mt Ommaney Hub

Mt Ommaney Hotel Apartments, Cnr Dandenong Rd and Centenary Hwy, Mt Ommaney QLD 4074

North Ipswich Hub

6 Canning St,
North Ipswich QLD 4305

Booval Hub

131 Brisbane Rd, Booval QLD 4304