fbpx Skip to main content

Useful Contacts

In an emergency, call 000 immediately. This page provides a central hub for essential contacts across various services in the Ipswich region and crisis support hotlines.

Key Information Sheet for Clients, Families and Carers

NDIS and Disability

National Disability Insurance Scheme (NDIS)

Information about how the NDIS can assist people with disability, their families and carers and how to apply for support.
1800 800 110

NDIS Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services.
1800 035 544

Carers Queensland

Carers Queensland local area coordinators (LACs) will work with you to understand the things that matter and make a difference in your life, learn about your goals and hopes for the future, and support you as you move through the NDIS Pathway.
07 3454 0500


The Public Trustee of Queensland

Financial administration for people with impaired decision-making capacity as appointed by QCAT
1300 360 044

Office of the Public Guardian

Guardianship and advocacy services
1300 653 187



Advocacy services to Queenslanders with disability, their family members and carers.
07 4616 9700

Crisis Support


24/7 crisis support
13 11 14

Beyond Blue

Mental health information and support
1300 22 4636

Homeless Hotline

Support for people experiencing homelessness
1800 882 200

Ipswich City Council Disaster and Emergency Dashboard

Natural disaster dashboard for the Ipswich City Council. It provides traffic alerts, road closures, flood cameras and disaster updates.
07 3810 6666

Get Ready Queensland

Information and resources to help Queenslander's prepare for emergencies as well as advice and information for during and after emergencies.
07 3740 1700



Non-urgent medical help and qualified advice You can phone and talk to a registered nurse 24 hours a day, 7 days a week.
13 43 25 84

1300 MH CALL

13 MH CALL is a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders. 1300 MH CALL is available 24 hours a day, 7 days a week.
1300 642 255

Ask Izzy

Ask Izzy is a mobile-friendly website that connects people who are in crisis with services they need right now and nearby.

Carer Gateway

Carer Gateway provides emotional, practical and financial support for carers including help with emergency respite.
1800 422 737