IMPORTANT ANNOUNCEMENT

From 3 August 2026, Focal Community Services becomes part of Achieve Australia.

Thank you to everyone who has supported Focal over the years. As we begin this exciting new chapter, we invite you to continue following our journey through the Achieve Australia social media channels for the latest updates, stories, and community news.

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Achieve Australia Website

For the latest news, updates, and client stories, please visit and follow Achieve Australia across its digital channels.

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The latest news and updates from Focal

Focal Transitions to Achieve Australia

Focal Transitions to Achieve Australia

From 3 August 2026, Focal Community Services will officially transition to Achieve Australia, marking an exciting new chapter in our shared commitment to supporting people with disability to live connected lives. For more than 50 years, Focal has proudly supported individuals, families, and communities across South-East Queensland. As part of Achieve Australia, we will continue to deliver supports our clients know and trust, while benefiting from the strength, experience, and opportunities that come with being part of a larger national organisation. While our name is changing, our focus remains the same: empowering people to achieve their goals, build independence, and…
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An Important Update About the Future of Focal’s Services

An Important Update About the Future of Focal’s Services

Focal has been part of the Ipswich community since 1974, supporting people with disability, their families and carers. Many of you have known Focal for a long time. You may have familiar staff, regular routines, local teams you know, and supports that are part of everyday life. As you may be aware Focal has found the NDIS environment challenging and needed to find a pathway forward with a provider that could ensure its sustainability and longevity into the future. Following approval by Focal members, Focal Community Services will now transition our services and operations to Achieve Australia. Achieve was selected…
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More Information About Your Supports Moving Forward

More Information About Your Supports Moving Forward

Focal and Achieve Australia have now agreed to a transfer of Focal services and workforce to Achieve Australia to occur on Monday 3 August 2026. Focal clients who wish to transfer their services to Achieve must provide consent for this to take place. Check your inbox for an email. If you have questions that you want answered first you can: Call Client Connect during business hours - Phone 07 3812 2866 Attend a session - Drop into 7 Canning St, North Ipswich and meet the Achieve team Tuesday 23 June between 12:00 pm - 5:00 pm Wednesday 24 June between 9:00 am -…
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Important Update: What’s Happening at Focal

Important Update: What’s Happening at Focal

We are reaching out to let you know of some important changes at Focal including a major proposal that is underway, as these may be relevant to people you support who currently access our services. What is happening? Support coordination and School-based programs You may have already heard that Focal is exiting from Support Coordination and the team are in the process of transitioning participants across to other support coordination services. This will be concluded by 26 June 2026. In addition, at the end of this school term Focal will no longer operate in-school programs at Claremont and Sunnybank Special…
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