Our Services
Life is full of challenges, and we’re here to help. We’re a one-stop disability support shop for everything from preparing for post-school life and staying social to getting support at home.
We can support you individually or you can team up with others while we support you at a group activity. It depends on what works best for you. Mix and match from our range of disability support services to create a tailor-made support plan that fits your life and your goals.
Support that grows with you
Our Services
Life is full of challenges, and we’re here to help. We’re a one-stop disability support shop for everything from preparing for post-school life and staying social to getting support at home.
We can support you individually or you can team up with others while we support you at a group activity. It depends on what works best for you. Mix and match from our range of disability support services to create a tailor-made support plan that fits your life and your goals.
Experience the Focal Difference
Support that suits you and your lifeReceive 1-on-1 support or team up and be supported to join a group activity at one of our community hubs or take a day trip with others to somewhere new. It depends on what works best for you.
We’ll celebrate every goal you reachYour goals are our goals. We believe in empowering you in becoming the best that you can be. We'll be here to support you now and in the future as your needs and ambitions shift.
We match you with your support teamIt makes all the difference to be matched with the best possible support people. We make sure to match your personality and preferences with those of your support workers.
We listen and offer solutionsWe have built a caring and understanding team who are always there when you need them, we offer a safe space where you can get personalised support that works for you.
Frequently Asked Questions
Can you assist children and adults with a disability?
Yes. We have experience providing services to people of all ages. We are an approved NDIS provider.
How much will my supports cost?
Focal follows the National Disability Insurance Agency (NDIA) Pricing Guide for providers.
Participants can access our services using their NDIS plan, with fee-for-service and private funding options also available.
Can I change my chosen supports once I have started receiving support?
Yes, absolutely! We tailor supports to meet your personalised needs – choice and control is yours. Contact your service support officer to let them know what has changed.
What locations can you provide support in?
Our footprint covers South East Queensland and is made up of three community hubs, two support coordination bases, and a growing team of on the ground support workers.
1
Ipswich
2
Brisbane
3
Logan
4
Gold Coast
Can I bring my own support worker to Focal?
If you already know a support worker that you would like to use, you can ask them to apply to Focal. They will need to go through our regular on-boarding process. If you give us a call on 07 3812 2014, we can prioritise their application.
Do you offer transport services?
Yes! Providing and assisting access to transport forms part of our services. Our carefully selected disability support workers can help you to access transport to attend appointments, group activities run by Focal, and supports that form part of your NDIS plan goals, and other transport needs.
Submit an Enquiry
Want to learn more about one or more of our disability support options? Submit an enquiry with this form and we will be in touch.