Current employment opportunities

At Focal, all Support Workers work with the Service Delivery Team to deliver individualised services to Focal clients.

Being a Support Worker is about:
• Listening to client needs;
• Empowering and coaching clients’ toward their goals;
• Working with multiple stakeholders to deliver identified client outcomes.

All Support Workers work in the community, in the homes of Focal clients or at any Focal sites. Workers are coordinated from Focal main office in Ipswich.

Positions are currently available in the following areas:
• Ipswich
• Brisbane West
• Brisbane North
• Brisbane East
• Logan

Position Description – OM – HR – Support Worker_2019-03-18 MB

The Support Coordinator supports Participants and their families in the delivery of Support Connection and Coordination of supports to implement NDIS plans.
Working with the National Disability Agency (NDIA) and multiple stakeholders, the Support Coordinator builds capacity and empowers National Disability Insurance Scheme (NDIS) Participants to transition into the scheme and achieve their goals.
Once a Plan is approved and Request for Service is received, Participants work with Support Coordinators to determine how their funds will be maximised and to connect with providers.

Position Description – OM – HR – Support Coordinator_2019-06-04-SMM

The Rosters Support position provides accurate and timely support to the Rosters Team at Focal, while managing day-to-day duties associated with Rosters. Those duties includes preparing and distributing accurate staff and clients’ rosters, processing time sheets and maintaining and updating TRACCS (Focal’s Clients Management System).

Position Description – OM – HR – Rosters Support_2020-02-12

Service Support is an entry position in the Service Delivery Team responsible for supporting the Service Officers in all aspects of client service. The position acts as a back-up to ensure continuous linkage between Focal, Support Workers, Clients and Stakeholders such as Families, Carers and Advocates.

The Service Support person is a strong practitioner with experience of Focal’s services and understanding of the importance, impact and implementation of a person-centric delivery of services.

Position Description – OM – HR – Service Support_2020.01.17

What a year it has been!

We are looking for top people to join us to work with our lovely clients over the School holiday care programme.  These are based at both Ipswich and Sunnybank.

Support Worker_Casual Position_School Holidays_2020-1231120

Looking for a rewarding and flexible role? Work for Focal! 

Support workers are currently in high demand at our fast-growing organisation. Focal are looking for motivated and passionate support workers to join our team.

If you have diverse skills, hobbies and interests to share with our clients, we would love to hear from you.

Many employees have been with Focal for a long time, which is a testament to our happy workplace. At Focal, we live by our values. If you want to work for a strong, ethical organisation that puts people first, then join Focal.

Our staff enjoy many benefits, including:

1. Flexible hours

Focal employees enjoy the flexibility of part-time, casual or full-time positions. Work is important to us at Focal, but so is your work-life balance. We maintain a flexible roster to support your lifestyle.

2. Job security

Focal privileges part-time permanent over casual so you are guaranteed greater job security. We provide as close to full-time options as possible, and offer extended leave without pay.

3. Meaningful roles

Working at Focal means you are making a difference; whether you are part of the services or operational team. Many of our customers build unique bonds with staff, which they say greatly contributes to their lives.

4. Professional development

Focal does not skimp on professional development. Each staff member is supported by an active training plan, so that they can reach their full potential.

5. Tax incentives

Focal offers employees significant tax incentives through salary sacrificing.

How to apply

Check our employment opportunities at the top of this page for current vacancies. Quality support workers are in high demand for our growing organisation.

  1. Download an application form
  2. Fill it out, then email it to with your current resume